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Pool Steps

FAQ's

Q: When do lessons occur? 

A: From July 1st to August 23rd 

Q: How do we prepare for lessons?

A: Swimmers should avoid swimming 1-2 hours before lessons and can prepare any toys they would like, placing them next to the pool.

Q:  What is your cancellation policy?

A: Participants should notify their instructor 1 hour prior to their lesson for weather related cancellations. All other rescheduling must be done 24 hours in advance. 

Q: How far in advance can I book my lessons? 

A: We open for registration April 20th.

Q: Can all my kids swim together?

A: Yes, but only if they are all of similar ages and levels. Younger swimmers tire out more quickly and may not be working on the same skills as older swimmers. Your instructor will know best. Unsure? Ask us!

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